Frequently asked questions about....academic problems
Please note, all students should now be on the new regulations from 2008/09 onwards. If your issue relates to a previous academic year it could fall under different regulations - please come and see us if you are concerned at all.
I just failed a unit, help!
We're sorry to hear that. The most important thing to remember is that this does not mean the end of your university career. For first and second years you will have two re-sit opportunities. Final year students also get to re-sit opportuinities but if you fail the first re-sit you will be unable to qualify for a honours degree. These re-sits will be capped at 40%. At the
Advice Centre we can help you to understand your re-sit rights and any funding implications? For further advice on this issue, contact The Advice Centre. Further reading may include the Regulations for Undergraduate and Taught Postgraduate Programmes of Study, section E3 Reassessment. Try our booklets Academic Problems and Academic Appeals; they can be
downloaded from the website.
When will i have to re-sit my exams or coursework?
The university normally expects you to complete a re-sit as soon as possible. Boards of Examiners will usually meet soon after the summer exams to discuss your results. A re-sit period will usually be established during the Summer holidays. The university will allow you to re-sit up to 120 credits in that period. If you fail at that assessment the Board will have to consider whether you should be asked to re-attend all elements of the unit before a new assessment opportunity is available - usually the normal, May exam period.
I've only failed one unit - do I have to wait until next year before I can continue on my course?
The university allows students to "trail" one unit from first year and complete it alongside their second year modules. This would mean you doing 140 or 160 credits in an academic year. This option is not available to second year students going into third year.
What if exceptional circumstances affected my exams or coursework?
The exact procedure to follow depends on whether the Board of Examiners has already met to consider your results or not. If they have not met, we recommend that you contact your department as soon as possible. There is a section in the Regulations for Undergraduate and Taught Postgraduate Programmes of Study, called Factors Affecting Performance in Assessments. Basically you need to satisfy the Board of Examiners that your poor performance was due to illness or some other exceptional reason. You will need to do a statement clearly stating why and how your performance has been affected, and where possible provide evidence. If the Board accept this, then you will be able to be reassessed as if for the first time. The
Advice Centre can help you with this. Remember though, you must do it quickly, before the Board meet.
The Board have already met!!
We can still help. However, you will have to go through the appeals process. You will still have to do a statement and get evidence, such a GP letter. You will also have to state why you do not bring this their attention sooner. You only have 21 days to appeal from the date of the decision. For further reading see our
Appeals booklet. Come in to the
Advice Centre and we can guide you through the process.
I'm struggling with bits of my course, what can I do?
There is a lot of support available to you depending on what exactly you're struggling with. If you are having problems with areas you are being taught, you should discuss them with the unit leader. The unit leaders should be approachable and willing to answer further questions. If you are struggling due to dyslexia or another disability, the
Learning Support Service should be able to help you. If you are feeling stressed by all the work, the
Counselling Service can help with one-on-one sessions and group workshops on stress busting and relaxation techniques. If you're struggling with academic skills like note-taking, essay planning or referencing, contact your
Faculty Student Support Officer. Finally if you are unsure where to go, come and see us at The
Advice Centre and we will help you out.
I’ve received a letter accusing me of plagiarism, will they kick me off my course?
Plagiarism has a few possible meanings and different levels of punishment depending on various aspects. These include whether it is a first offence, current year of course and how much is plagiarised. You should
contact us for an appointment and bring along all relevant paperwork, including the actual assignment in question which your department should be able to give you a copy of. We may also be able to attend and represent you at the meeting. For further reading on this subject see Regulations for Undergraduate and Taught Postgraduate Programmes of Study, Cheating and Other Forms of Academic Misconduct G4 and Appendix 6, and our
Academic Problems booklet.
I’m not happy with my course and want to change to something else.
This is a fairly common problem and so can be a straightforward process. You could try speaking to your head of department, as it might be that the course will improve. Alternatively you should choose a course you do want to do and speak with the admissions tutor or your faculty support officer. However, there may be other issues to consider such as funding - especially if you have done two or more years on your current course. Please come and speak to us at The
Advice Centre and we can discuss all possibilities. You may want to try reading our
Academic Problems booklet.
I’ve made a huge mistake, uni is not for me, and I want to leave.
University is not for everyone. However, before you just leave us, have you considered the fact that you may be on the wrong course? You could see about transferring to a different course. If this is not the case and you really want to leave, then come along to The
Advice Centre and speak to us. There are many issues that you may need to consider such as, future funding implications, accommodation, benefits. You may even be entitled to a fee refund if you have paid your own fees. See our
Academic Problems Booklet.